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1-850-SURVIVE

Mon-Fri 8am-4pm MST

Return Policy

Our Return Policy

If you are not 100% satisfied with any product(s) purchased from our store you may return the merchandise for a 100% refund, less shipping, subject to the following requirements:

1. The customer is responsible for all return shipment charges. For product returns that are not a result of a Grit Survival error, you will need ship the item at your own expense. All items should be RETURNED TO:

Grit Survival c/o Returns Department 5825 S Bear Dr Douglasville, GA 30135

2. All returned merchandise must be purchased from GritSurvival.com and returned within 180 days of date of purchase.

3. To return an item as a result of a Grit Survival error, please contact our customer support team by phone at 1-850-SURVIVE or by email at contact[a.t]gritsurvival.com to receive a merchandise return label. Please note we are unable to send return labels for international returns at this time.

4. If a merchandise return label is provided the number must be clearly visible on the outside of every returned package. The returned package should include a copy of your receipt for the purchase of the returned product.

5. No return shipment carton may exceed 50 lbs. in weight.

6. All Consumable items such as food and supplements must be returned in their original unopened condition to receive a full refund.

7. Once the returned merchandise is received a credit will be issued based on the original payment method. Please allow up to thirty (30) days for processing.

8. Our 6 Month Refund Guarantee is excluded from the following:

Grit Survival Membership (GSM), Products Sold via ClickBank, Bulk Orders or Resell Items

9. Unsure if the product is a Grit Survival error? Contact us by phone or email and our customer support team will help you with the product return process.

 

3 Year Product Warranty - in addition to our 6 month "any reason" refund guarantee, we also provide a full 3 years product warranty against any product defects. We will replace any item found to be defective with a new product, or similar product. If we doesn't carry the defective product or something to similar to it, you will be issued a store credit for the purchase price. All products and all customers are covered. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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